Suite Tickets to Hershey Bears Games
The Suite Administrator will receive suite tickets
and parking passes for every Hershey Bears regular season home
game prior to the season.
Suite Tickets to Other Events
Suite ticket requests for events not covered in your license agreement
should be directed to the Premium Seating Coordinator. Event
notification and order forms will be faxed or emailed to the
Suite Administrator for each non-covered event. It will be the
Administrator’s responsibility to determine the number of tickets
needed for each event and respond via the order form. These tickets
will be charged to the credit card on file or the credit card
the Suite Administrator provides, unless otherwise specified
on the ticket order form. Corresponding event parking passes
will be issued with the tickets for the event.
Additional Suite Tickets
Suite Owners have the right to purchase up to five (5) additional
standing room only tickets for their suite. Ticket prices for
all events will be included in the fax and/or email.
General Seating
Suite Owners who wish to purchase general seating, in
addition to their suite tickets, must contact the Premium Seating
Coordinator. For some events Giant Center may not be able to offer
this amenity due to promoter specifications. Be assured, however,
we will attempt to accommodate your requests. The location of these
seats will be determined on a show-by-show basis in conjunction with
the show promoter and the Premium Seating Coordinator.
Pick-Up and Delivery of Suite Tickets
Giant Center Box Office provides four methods
for the pick-up and delivery of suite tickets. It will be the responsibility
of the Suite Administrator to indicate which method is preferred:
Regular Mail
If you select the regular mail delivery of suite
tickets, Giant Center will need your order at least ten (10) days
before the event. For your protection, the Box Office will only
mail tickets to the address on file with the Premium Seating Department.
Overnight Delivery
Overnight delivery of tickets will require at least 24 hours
to process the order. Giant Center will send it by an overnight
courier. If you have an overnight courier account number, you
may write it in the space provided on the suite ticket order
form. If you do not have an account number, the Premium Seating
Department will charge your primary card on file for the overnight
delivery cost.
Messenger Pick Up
You may designate a messenger to pick up your tickets at Giant
Center Box Office. The messenger must have the following information: A.) Company
Name; B.) Suite Number; C.) Event
Name and Date; D.) Photo ID.
Will Call Pick Up
When leaving tickets at the Will Call window in the GIANT Center
Box Office, the name of the individual for whom the tickets
are intended must be provided. This person will be required
to provide photo identification.
Obstructed View Events and Relocation
Depending on stage design and configuration, certain suites may
have an obstructed view for some events. This will be determined
on an event-by-event basis. Any Suite Owner whose location is
classified as obstructed by any act or promoter may use their
suite to entertain guests before, during, and after the event
based on promoter approval. In addition, the Premium Seating
Department will contact the Suite Administrator to make alternate
seating arrangements.
Lost/Stolen Tickets
If your tickets have been lost or stolen, please contact the Premium
Seating Department at 717-534-8965 to make alternate arrangements.
Only the Suite Owner or the Suite Administrator should report
lost or stolen tickets.
Purchase Policy
The Suite Administrator will receive all original confirmations,
billings, receipts, etc. and accept primary responsibility for
ticket purchases. All ticket orders must be processed through
the Premium Seating Department and paid for prior to the event
with a credit card, check, or cash. Make checks payable to Giant
Center. Credit cards accepted are: Visa, MasterCard, Discover,
and American Express. We recommend that each Suite Administrator
return the corresponding event order notifications with the necessary
payment information attached. Receipts will accompany the completed
ticket order for your records.
